Returns
RETURNS POLICY
If you are not completely satisfied with your goods we are happy to offer a full refund on items sent back to Aziza (at the address below) within seven days of receipt.
IMPORTANT
Items must be returned in their original condition with all tags in place. When trying on garments at home you must take extreme care as any garments which are stained, have deodorant marks or odours will not be accepted. Once we are satisfied that the garment is intact and undamaged, we will issue a prompt refund for the cost of the garment however we will not be able to accept the return of any item where there is evidence that these instructions have not been followed.
In the interests of hygiene we do not offer refunds or exchanges on jewellery.
Special Orders cannot be cancelled.
POSTAGE INSTRUCTIONS
All returns must be postmarked and sent to Aziza at the following address:
27 Fortis Green Road, Muswell Hill, London N10 3HP
If the item is postmarked past the seven days allowed or does not have a returns authorisation number, the return will be refused and the item will be sent back to the customer. All returns must be in the packaging provided with the authorisation no. clearly marked on the returns slip and returns label provided.
All returns will be posted at the customer's expense unless you wish to exchange an item whereby we will post the exchange free of charge.
We recommend for your own protection that you use a recorded delivery service.
We are not responsible for lost returns therefore we recommend you use an insured carrier.
Postage costs are not refundable.
